
I'm available for my next REMOTE TIBCO WebFOCUS contract.









WebFOCUS Doug
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FIS Global: WebFOCUS Developer / User / Admin Support
♦ This 3-Month Contract was Extended for 2 1/2 years!
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Location: Gallatin, Tennessee, 37066
WebFOCUS Doug: My Focal Point Posts
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WebFOCUS Business Intelligence & Support at its finest
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♦ Yes, I Can Do That In WebFOCUS! ♦
2229
EXPERIENCE
FIS Global / Worldpay
March 2020 ~ September 2022
WebFOCUS Developer / Admin Support: WebFOCUS 8206/8207
This Three-Month contract was extended several times for a total of Two and a Half Years.
Environment: WebFOCUS 8206 / 8207, App Studio, InfoAssist, Reports, Charts, Portals, Security, and more.
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• Provided Tier One support to the Developer and User communities and strong customer relationship management including production monitoring, creative problem solving, and proactive communications.
• Responsible for all Change Management promotions thru the environments including post-deployment support, problem management, service call resolution, proactive support, and troubleshooting as it relates to WebFOCUS coding and access.
• Provided administrative support for several ongoing tasks including fulfilment of access requests, resolving access issues, Change Management promotion requests.
• Created 95% of an Automated Change Management Interface (ACMI). This was put on hold until new security enhancements are complete which, among other things, eliminates the use of NAS Drive to store the change packages.
• Created several chart, report, and portals for Admin support, Developer and User communities.
• Worked closely with the Tableau team to ensure complete interconnectivity to WebFOCUS.
• Accredited in WebFOCUS Designer 8206 and supported developers using it as the FIS SME for Designer.
• Converted a complete Business Objects application to WebFOCUS as part of a talented team.
• I enjoyed working as a member of a team and effectively working with different technical teams to pull together a unified approach to managing WebFOCUS.
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Fidelity Investments
December 9, 2019 ~ March 20, 2019
Software Engineer ~ WebFOCUS / BI Consultant: WebFOCUS 8204
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Summary: Assisted IT Team and Business Intelligence Users in completing tasks, from requirement concept to final implementation. This includes team representation, project estimation, design development, mentoring, standards development, troubleshooting, and support for production applications.
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Main Achievements
• Provided Tier One support for the WebFOCUS Admin team in Access requests and issue resolution to the WebFOCUS Community of Business Administrators and Developers as well as the complete Change Management Promotion process.
• Assisted the Fidelity Investment Team in completing BI tasks under the Agile development model.
• Analyzed BI Rich applications to match their Data-Rich environment in preparation for their Data Center Move.
​• Worked closely with Business Analysts and Technical teams to ensure all business requirements met their specifications.
​• Enhanced my already proven track record of being able to plan, prioritize, estimate, and deliver projects on time.
• Previous Experience with sunsetting Business Objects and migrating it to WebFOCUS.
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KGPCo at CenturyLink
October 2017 ~ July 2019
Senior WebFOCUS / BI Consultant: WebFOCUS 8201/02
C/O: ComSource Consulting
♦ Two-month contract, extended to Twenty-Two Months
Summary: My responsibilities included assisting the Information Technology Team and Business Intelligence Users in completing tasks, including the creation of reports, charts, and portals for various client projects as requested by the client.
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• Mentored IT personnel and Business Developers in all aspects of WebFOCUS functionalities including InfoAssist, App Studio,
Content and Portal creation, and more.
• Created and supported business users with, advanced charts and reports with drill-downs.
• Created and supported the BI Initiative with several new WebFOCUS portals and many new charts and reports.
• Worked as part of the IT Team on Security and ETL / DataMigrator processes.
• Went Head-to-Head with Tableau to ensure that WebFOCUS could do everything that was done with Tableau.
♦ WebFOCUS Exceeded what was done in Tableau, proving once again that
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DST Systems/Argus Health
June ~ Jul 2017 Two-month contract
Senior WebFOCUS BI Consultant: WebFOCUS 8205
Summary: I was responsible for bringing the internal stakeholders up to speed with the innovative technologies and knowledge base by developing and presenting standardization and technical documentation, reports, charts, training sessions, and one-on-one mentoring.
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• Provided technical support on a time critical project of converting 167 reports from Cognos to WebFOCUS to ensure the successful completion within the critical time frame.
• Analyzed specifications and Cognos applications, developed content, and tested results.
• Developed standards, best practices, and tips and techniques, documentation for development, maintenance, and support. This decreased support and maintenance times by ~50% .
• Created presentations for Lunch-N-Learn sessions to WebFOCUS Developers and business users.
• Brought internal stakeholders up to speed with their innovative technologies knowledge base by developing reports, applications, one-on-one mentoring, and training sessions.
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Dollar General Corporation
January 2011 ~ July 2017
Senior WebFOCUS / Applications Developer: : WebFOCUS 76 > WebFOCUS 82
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Summary: My responsibilities included tasks from the MIS and other IT Applications Departments.
This included, but was not limited to the following: application development for IT and other departments, requirements acquisition, documentation (SOX/SDLC), QA and user test and acceptance, maintenance and support, and mentoring junior level developers.
• My responsibilities included, but was not limited to the following: application development for IT and other departments, requirements acquisition, documentation (SOX/SDLC), QA and user test and acceptance, maintenance and support, and mentoring junior level developers.
• I was hand selected by several other department directors to create specific complex applications as part of their team.
• Developed and maintained SDLC documentation for requirements definitions, design and technical specifications, development, and technical and user acceptance testing.
• Partnered with senior management and business users to deliver numerous complex applications.
• Engineered advanced level reports and charts with extensive UX parameter pages, reporting, and drill-down capabilities.
• Increased productivity by more than 50% by mentoring junior-level developers in the use of the WebFOCUS tools for application analysis and development.
• Reduced project completion time by as much as 75% by constructing reporting templates and standards.
• Transformed 200+ reports from BIRT and C++ to WebFOCUS 82 as the technical lead.
• Decreased processing time by at least 80% for the weekly and monthly reporting cycles by converting major applications from Oracle Reports to WebFOCUS. The complete reporting cycles generated and distributed 18K store and organizational level reports in approximately 20 minutes instead of one to two hours.
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FORD Motor Credit
Aug 2009 ~ Oct 2010
Senior WebFOCUS / Applications Developer
I moved immediately to FORD Motor Company after this.
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Decreased project timeline and application accuracy for a project to convert reports from Business Objects to WebFOCUS in support of driving forward BI reporting analytics.
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Improved the development efforts by analyzing the pre-existing reports and testing the new WebFOCUS reports.
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Improved the user experience by creating new dashboard applications, simplified parameter pages, and reports with advanced level summary graphs and drill-downs to extensive detail reports.
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Decreased development time by creating significant Proofs of Concept (POCs) to demonstrate various advanced level concepts to solve difficult requirements.
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Increased application security by developing the security mechanism used for data-level security between WebFOCUS and Teradata. This mechanism could also be used for application or report level security.
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Increased user buy-in by creating significant dashboard applications with advanced level graphs detail reports.
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Decreased development time by interfacing directly with the business users, end-users, and management to determine the scope, requirements, estimates, and project deliverables.
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Decreased issue analysis and resolution tune by creating and maintaining complete application documentation.
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Analyzed the original P&L Statements to discover incorrect calculations and corrected them in the newly converted reports.
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Converted a complete Business Objects application to WebFOCUS as part of a talented team.
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FORD Motor Corporate
Oct 2010 - Dec 2011
Senior WebFOCUS / Applications Developer
Jan 2010 ~ October 2010 ♦ I moved to FORD Motor Corporate after FORD Credit.
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Decreased project timeline and application accuracy for a project to convert reports from Business Objects to WebFOCUS in support of driving forward BI reporting analytics.
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Improved the development efforts by analyzing the pre-existing reports and testing the new WebFOCUS reports.
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Improved the user experience by creating new dashboard applications, simplified parameter pages, and reports with advanced level summary graphs and drill-downs to extensive detail reports.
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Decreased development time by creating significant Proofs of Concept (POCs) to demonstrate various advanced level concepts to solve difficult requirements.
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Increased application security by developing the security mechanism used for data-level security between WebFOCUS and Teradata. This mechanism could also be used for application or report level security.
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Increased user buy-in by creating significant dashboard applications with advanced level graphs detail reports.
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Decreased development time by interfacing directly with the business users, end-users, and management to determine the scope, requirements, estimates, and project deliverables.
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Decreased issue analysis and resolution tune by creating and maintaining complete application documentation.
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Analyzed the original P&L Statements to discover incorrect calculations and corrected them in the newly converted reports.
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Converted a complete Business Objects application to WebFOCUS as part of a talented team.
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EDUCATION
Bachelors Degree
in MIS/CIS Equivalent
Continuious
Corporate Education at
Information Builders HQ
1984-2022
Various Institutions: CIS Courses and Experience
• I've attended several MIS/CIS college/trade courses with a GPA or 3.86.
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• My extensive experience is equivalent to a BS in MIS/CIS.
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• Please contact me for details.
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IBI Summit: Attended Eleven Annual Conferences
• Accredited in WebFOCUS Designer in 2021.
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• I attended Summit as an Independent Consultant, at my own expense, while representing myself, IBI, and other companies.
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• Summit provides the best of everything needed to ensure the success of consultants, like myself, and the clients that we serve.
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• I have attended Summit on-site eleven times, and the virtual Summits when available, and will continue even if I need to pay my own way. I have been with companies who found the value such that they paid my way.
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2005: WebFOCUS Bootcamp
• This was a great training experience, of which I paid my fair share to attend. This was a two-week training seminar on what I called "Everything you need to know about WebFOCUS" with an extensive prerequisite which included the creation of an entire application. The final exam consisted of the creation of another, extensive, application.
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• I graduated 'Top of the Class' and helped others to succeed.
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• This led to a great start of my WebFOCUS Only career, starting with Fidelity Investment. / Bank of America.
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1984: WebFOCUS Top Gun Training
• On-site at IBI Headquarters in NYC
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• This was a series of training sessions that taught all the points of FOCUS, the Core Language/precursor to WebFOCUS.
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• I attended these sessions while creating the Information Resource Management System (IRMS) for the Defense Contract Audit Agency (DCAA) and Grumman Aerospace / Data Systems. I was the sole creator of IRMS.
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• Also attended several other course at IBI Headquarters in NYC.
SKILLS

Business Intelligence Solutions
WebFOCUS Tool Set
BI Applications Development
Microsoft Office, Visio, more
EXPERTISE and INDUSTRIES
EXPERTISE
Business Intelligence (BI)
I've been providing successful BI Solutions to several major companies in a variety of industries during the past 20+ years.
I continue to serve the industries in need of world-class BI Solution to this day.
FOCUS/WebFOCUS
I was introduced to and started using FOCUS, the core language of WebFOCUS, in 1983.
It was there that I was the sole creator of an application for the Defense Contract Audit Agency.
I presented this application, live, to all associated parties, under budget and more than a year before the required completion date.
Computer Information Systems
I've done most aspects of CIS, such as: building/refurbishing computers, installing personal and mainframe computers, mentoring personnel on everything from basic usage to applications development.
INDUSTRIES
Provided consulting services and business intelligence solutions for the following industries
Consulting (BI)
Information Builders
IBM
Computer Dynamics
The FamiLee Network
Finance
Ford Motor Credit
US Bank
First Data Merchant Services
Fidelity Investments /
Bank of America
Wachovia Bank of NA
Healthcare
DST Argus Health
Harvard Pilgrim Health Care
Government
USDA
SACWIS: New Jersey State Department of Family Services
Insurance
Nationwide Insurance (World HQ)
GMAC Insurance
Chubb Insurance (World HQ)
Ameritas Insurance
Wright & Company Insurance
Manufacturing
Ford Motor Company (World HQ)
Jaguar/Landrover
Northrop Grumman Aerospace /
Data Systems Division